Privacy Policy

Effective Date: June 2026

At i3Automation, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services or communicating with us.

 

Information We Collect

We may collect the following information:

  • Name
  • Company name
  • Phone number
  • Email address
  • Service location information
  • Information necessary to provide automation, monitoring, and support services

 

How We Use Your Information

We use your information to:

  • Provide industrial automation and SCADA services.
  • Deliver operational updates and maintenance notifications.
  • Send service-related SMS messages and alerts.
  • Respond to customer inquiries and technical support requests.
  • Improve our products and services.

 

SMS Communications

If you provide your phone number and consent to receive text messages, i3Automation may send SMS notifications related to:

  • Equipment alarms
  • System status updates
  • Maintenance notifications
  • Service scheduling
  • Technical support communications

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

 

Information Sharing

i3Automation does not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers only as necessary to deliver our services or comply with legal obligations.

 

Data Security

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

 

Third-Party Services

Our services may utilize third-party providers, including communication platforms and cloud service providers, to deliver notifications and support services.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

 

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

i3Automation

Email: acastro@i3automations.com

Website: www.i3automations.com